Contact 360 Knife Block™

We welcome returns in original packaging, within 60 days of purchase, longer around the holidays and for gift exchanges. As a handmade product the most important thing to Henry and I is that every 360KnifeBlock® is in a home that loves it, and we try and be as flexible as we can.

The original custom made foam, peanuts and box are essential for the 360 Knife Block™ to travel safely, so please hang on to those if you’re unsure.  Simply email Sara and I will reply with a FREE return shipping label via UPS ground.

Exchanges are handled by Sara depending on what you are trading and the condition of your original packaging, please call me so we can talk through the exchange process and ensure you get the right 360KnifeBlock for your kitchen (425) 306-9676

The mechanics of the 360KnifeBlock – magnets, wood, weight and bearings – are all designed to last a lifetime.  We do not offer returns for usual kitchen use wear. Rest assured, with a tiny bit of elbow grease anyone can make their knife block good as new again.  If you have any questions about re-conditioning or caring for your 360KnifeBlock, please call Sara.

If your block is damaged in shipping (or by amazon fulfillment) we are happy to swap it out, just contact Sara (you’re probably seeing a theme here, please shoot me an email or give me a call) [email protected]

You can read the even more details on our Refund and Return policy page.

Send a message on the form above or:

• (425) 306-9676
• [email protected]

You can check out our fantastic video on “Which 360 Knife Block™ is right for you?” on Youtube.com! You can find it on our Youtube Channel @360KnifeBlock or directly at https://www.youtube.com/watch?v=7sVQmxsLCy4

The 360 KnifeBlock ™ Classic holds most popular chef knives and our stylish hourglass shape elevates knife storage into a work of art. Capacity for 9″ blades and up to 14 different knives.

The 360 Knife Block™ MAX is designed for use on kitchen islands, has 3 large slots in the top, and 4″ wide straight sides to hold 12″ long blades and 20 different knives.

The 360 Knife Block™ 360KB™ is designed to fit under upper cabinets with 10″ tall stylish tapered sides.

The 360 Knife Block™ BAR is storage for those who can drill into their backsplash for wall mounted knife display.

We use a marine grade MDF core material custom laid with solid wood veneers for a real wood face on a strong and stable core. By using sheet materials we ensure a consistent color woods, optimal yield and the best use of our precious wood resources.

Available in Bamboo, American Walnut and limited edition exotic woods all milled for us by Mt. Baker Products in Bellingham and distributed by Forest Service Products in Tacoma Washington.

All woods are hand-finished in a food safe “Good Stuff” finish and can be replenished with any mineral oil.

Everything is made by Henry in our Seabeck Washington Woodshop.

Basic care: Wipe clean with a slightly damp rag, rub dry, and replenish with any food safe mineral oil.

Deep clean: give your 360KnifeBock a full re-condition to bring it back to new:

• Hand sand with 180 or higher grit sand paper (220 is ideal).
• Use Rubiomonocoat’s tannin remover (link) to magically erase any dark spots, another light hand sand.
• Rub on a protective finish – we use Emmit’s Good Stuff, Howards Wood Conditioner is also good, Rubio c2Oil if you’re getting really fancy-pants. but really any mineral oil product you use to care for wood cooking equipment.
• The more regularly you dry, clean, and oil your 360KnifeBlock the deeper the layers of protection and the better it will look.

Dry your knives. Water trapped between our metal blades and wood can cause a reaction between the wood’s metal (rusting your knives) and creating black spots where the metal reacts with the wood’s natural tannins.

In the event your block develops black spots there is an easy way to remove spots from wood thanks to a product made by Rubiomonocoat – Tannin Remover – buy black spot removed and watch video by Rubio